Helping Hearts of the Panhandle

Home is where the heart is, so you should be at home. 

Let us help.

   Helping Hearts of the Panhandle is a program for people living with advanced heart disease.
   Helping Hearts can help people in the advanced stages of heart disease avoid trips to the emergency room and hospital stays through in-home medical care.

   Visits by a nurse, occupational therapist, registered dietitian plus medications, oxygen and 24-hour on-call support help people with advanced heart disease manage their symptoms in the comfort of their own homes.

Click here for a printable flyer about Helping Hearts.

How do I know if Helping Hearts can help me?

  • Are you in the advanced stages of heart disease?
  • Are you not a candidate for surgery to repair your heart or have decided that surgery is not the right choice for you?
  • Has your doctor said you should focus on being comfortable rather than curing your heart disease?
  • Do you experience shortness of breath even when resting?
  • Do you make frequent trips to the emergency room for chest pain, shortness of breath or dizziness?
  • Has your doctor told you that your ejection fraction is less than 20%?
   If you answered yes to most of these questions, you may be able to get affordable, in-home care
through Helping Hearts of the Panhandle.

Click here for a more detailed checklist that can help you determine if Helping Hearts is right for you.

How does Helping Hearts help?

Helping Hearts helps you stay home with:
  • Home visits by nurses, home health aides, social workers, chaplains and grief counselors,
  • Medications and medical supplies related to controlling your disease symptoms,
  • A personalized emergency plan,
  • An occupational therapy evaluation,
  • An evaluation by a registered dietitian,
  • Support of volunteers who can help you with transportation and light housekeeping,
  • 24-hour on-call support, and
  • Access to inpatient care for symptom management needs.

What makes Helping Hearts right for you?

Helping Hearts can help you by:

  • Teaching you to manage your symptoms at home so that you feel better and can enjoy more quality time with your family and friends,
  • Providing you with medications and medical supplies related to your heart disease, and
  • Being an affordable choice since this service is covered 100% by Medicare, WV Medicaid and most private insurance plans.

How long can I get help from Helping Hearts?

   Most people will receive assistance from Helping Hearts for 4 - 6 months as their disease progresses.  Some people may receive care for less than 4 months, and some may participate for longer than 6 months.

   Some people may improve under the care of Helping Hearts to the point where they are no longer meet the Medicare guidelines to be eligible for this service.  These patients may resume Helping Hearts care if they worsen and once again meet Medicare guidelines.

   Helping Hearts is a care choice.  At anytime you may choose to stop participating in the Helping Hearts program.  We are confident though that you will enjoy better quality of life while working with your Helping Hearts care team.

How do I get started with Helping Hearts?

   Getting started with Helping Hearts is easy.  Just call (304) 264-0406 or (800) 345-6538 to set up a free informational visit at your doctor's office, in the hospital or even at your own home.  There is no obligation to enroll.

Links to resources for people with heart disease:

American Heart Association: Living with Heart Failure and Managing Advanced HF 

Centers for Disease Control and Prevention:  Educational Materials for Patients with Heart Disease

The National Coalition for Women with Heart Disease:  A Patient Resource Guide

National Institutes of Health study:  Management of end stage cardiac failure